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Contract Security Services, Part II: How can I fight back against rising costs and worsening service quality to get what I pay for?

Contract Security Services, Part II: How can I fight back against rising costs and worsening service quality to get what I pay for?

Within contract security services, rising costs and lowering service quality are a curious contradiction to the established adage, You Get What You Pay For. In Part I of this two-part series, we examined the “why” behind the rising costs and lowering quality. Now let’s get into what you, as a customer of security services, can do about it. [...]
Contract Security Services, Part I: Why are my costs rising so much while service quality is worsening?

Contract Security Services, Part I: Why are my costs rising so much while service quality is worsening?

As a consumer of contract security services, you may feel like the old adage, You Get What You Pay For, has been turned upside down. If your company is like many others around the country, the quality of service you’ve been receiving from your security vendor has been dramatically decreasing, while your costs have been increasing—probably significantly. [...]

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Inflation or padded profits? As suppliers levy excessive price increases, defend your bottom line

Inflation or padded profits? As suppliers levy excessive price increases, defend your bottom line

It is unmistakably correct that indirect suppliers are viewing real inflation as a margin-grabbing opportunity. What, then, can vulnerable buyers do to defend their bottom lines in these times? [...]
Spring Is Coming—Evaluate Your Pest Control Program <em>Today</em>

Spring Is Coming—Evaluate Your Pest Control Program Today

Spring is right around the corner, and while we’re all looking forward to warmer temperatures and longer days, there is no better time than now—before the active pest season arrives—to […]
Understanding the Costs of Convenience: A managed service is not the same as a managed cost

Understanding the Costs of Convenience: A managed service is not the same as a managed cost

As convenience has grown in priority, various outsourced-management organizations have accordingly grown in popularity. Many of these enterprises—GPOs, IFMs, and brokers, to name a few—make their money (in whole or in part) as a percentage of the dollars being spent [...]
The Emergence of Hostile Supplier Behaviors & What to Do About It

The Emergence of Hostile Supplier Behaviors & What to Do About It

Growing imbalance in the supplier / customer relationship is creating critical vulnerabilities for procurement organizations [...]
Position Rate Variances: How Your Security Vendor’s Payroll System Can Impact Your P&L

Position Rate Variances: How Your Security Vendor’s Payroll System Can Impact Your P&L

Picture this: You are the category manager responsible for your organization’s contract security program and security cost reduction. Your current security contract is approaching the end of its three-year term, […]
Waste & Recycling Industry Alert: How a Waste Route Driver Can Impact Your P&L

Waste & Recycling Industry Alert: How a Waste Route Driver Can Impact Your P&L

You, the Category Manager responsible for your organization’s waste & recycling spend, are revisiting the program because contract expiration is approaching and it’s time to negotiate a new deal. Your […]
IPCC’s Latest Warning Drives an Urgent Climate Call-to-Action—Join Us in Answering the Call

IPCC’s Latest Warning Drives an Urgent Climate Call-to-Action—Join Us in Answering the Call

On August 5, 2021, the UN’s Intergovernmental Panel on Climate Change (IPCC) released its 6th Assessment Report on Climate Change. There’s a good chance the report crossed your radar like […]
Scary Supplier Practices

Scary Supplier Practices

Supplier-driven events that negatively impact your cost-savings efforts in indirect categories—with a spooky twist. [...]
A New Security Contract is Not Enough: Changing Your Company’s Security Culture

A New Security Contract is Not Enough: Changing Your Company’s Security Culture

Your security program is intended to protect your employees, facilities, property, data, operations, and business continuity. One component of that security program is your contracted relationship with your security vendor. […]
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