Whitepaper: Navigating the Complexities of Facilities Management
Facilities management is one of the most complex categories for procurement to manage. It’s a high-visibility, high-stakes category in which governance and compliance pressures continue to mount, and risk management […]
Three Hurdles Category Management Teams Must Overcome for Sustainable Results
Given my experience on both the client and service provider side of the fence, I know a thing or two about category management—the good, the bad, and the ugly. Having […]
The Great ‘Return to Office’ & Its Real Impact on Facilities Costs
Workplace experience has historically been considered a function of the Human Resources department—until now. More and more, Facilities Management (FM) departments are not just getting pulled into workplace experience discussions, but actually owning the function. Return-to-office (RTO) initiatives have also accelerated this transition as building owners have launched amenities programs [...]