Rich Ham, CEO of Fine Tune, joins Dr. Sharron Koch on the ProcureSmart(er) Podcast to talk about hostile behaviors that indirect spend suppliers have been carrying out post-deal—extracting greater profits while eroding the savings efforts of their customers' procurement teams.

Rich provides real-world examples of these "predatory practices," as Dr. Koch coins them, as well as some solutions procurement teams can use to defend their savings efforts and bolster expense management.