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As the Threat of Lost Business Erodes, Supplier Hostility is Emboldened

Media Coverage • June 08, 2022

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Following this topic's intro article, "The Emergence of Hostile Supplier Behaviors & What to Do About It," Fine Tune CEO, Rich Ham, provides the first of an upcoming deep-dive series on each of the vulnerabilities procurement professionals face amid a growing imbalance of power between indirect suppliers and customers.

Featured on Future of Sourcing, this article in the series focuses on the erosion of "The Threat of Lost Business" and how the following have come to exacerbate it, leaving customers feeling they have no choice but to retain incumbent suppliers under less than favorable terms:

  • Industry consolidation
  • Anti-competitive supplier behavior
  • A lack of customer resources to fight back

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