In complex indirect categories, suppliers need to know procurement is paying attention. Otherwise, they may be tempted to increase their profits through a range of lever-pulling and button-pushing strategies that drive up spend and erode negotiated savings.

At the end of the day, procurement must be sure the savings they claim are real—and traceable all the way to the P&L.

In this session, Rich Ham, CEO of Fine Tune, and Tom Cicale of MilliporeSigma, a division of Merck, address the barriers working against procurement's ability to deliver true and lasting P&L impact and what can be done about it.