In the world of indirect spend management, there are few categories as complex—and high stakes—as facilities management. Delivery locations and sometimes provider networks are distributed and fragmented, making selection, implementation, and ongoing oversight especially difficult.

It is no wonder, then, that so many companies are tempted over to “the dark side” of convenience-based solutions in this category. Unfortunately, allowing third parties to manage the delivery of services may also allow them more control over cost than procurement realizes.

In this Art of Procurement webinar, Alex Carlson, former Vice President of Category Management within Wells Fargo’s Corporate Properties division and new VP of Facilities Management Services at Fine Tune, shares advice on how to avoid “the dark side” and instead walk toward the many opportunities for value creation associated with this category of spend.