Specialty retail and automotive repair and tires

Expense Category:
Uniform Rental Services

Client Challenge:

Pep Boys had a nationally leveraged agreement and long-term relationship with a single supplier at the time they partnered with Fine Tune. Fine Tune was tasked with delivering cost savings, enhanced terms and conditions, contract enforcement and ongoing program management and advocacy. Additionally, Fine Tune was expected to support Pep Boys by recommending and implementing optimal strategies for acquisition accounts.

Fine Tune Solution:

Fine Tune personnel began by compiling an assessment of prevailing spend across the account. Based upon the data gathered in this assessment, Fine Tune’s industry insiders determined an appropriate target spend level for the account. Then, after consultation with Pep Boys’ corporate personnel, Fine Tune recommended and agreed upon a strategy for attaining projected spend levels without inconveniencing field operations.


Fine Tune negotiated and implemented a new agreement with the incumbent supplier which attained the stated target spend levels. Improved terms and conditions have enhanced Pep Boys’ position both during the course of the agreement and at the back-end. Fine Tune manages all supplier transitions as necessary for new Pep Boys stores – minimizing back-end costs with exiting suppliers. Additionally, Fine Tune has established protocols for new store openings and set standard inventory levels for all products based on store size. On a monthly basis, Fine Tune resolves all invoicing discrepancies, ensures credits are issued in a timely manner and creates custom reports for Pep Boys to track spend within the category.

Bottom Line Impact: 23%

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