Fine Tune’s cost reduction consultants help clients optimize their most complex and burdensome indirect services, delivering lasting P&L impact and sustainable solutions.
Glossary
Essential Procurement Terminology
Procurement language shouldn’t slow you down. Our Glossary breaks down the terms you’ll encounter in sourcing, supplier management, and spend optimization, clearly and simply.
"A" Grade Garment -
These are brand new uniforms that have not previously been issued to another customer.
"B" Grade Garment -
These uniforms have been previously issued to another customer. They should be in good and usable condition.
"C" Garment -
These uniforms are damaged beyond industry standards. They may be used in high damage environments to reduce overall cost....
168 -
This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with one (1)...
208 -
This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with one (1)...
336 -
This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with two (2)...
40-Hour Week -
This is the most common and basic work week length in the manned security industry (generally comprising five 8-hour workdays)....
504 -
This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with three (3)...
8-Hour Shift -
This is the most common and basic shift length in the manned security industry. In some cases, a standard 8-hour shift will...
Abuse, Damage or Ruin Charges -
These are charges for merchandise which was either deliberately ruined or damaged beyond normal wear and tear. Uniform companies...
Access Control or Access Control System -
A security system installed at a site to provide access to authorized individuals or deny access to those not verbally, visually,...
Aeration -
The process used to ventilate a structure or container that has been fumigated. This process must be completed by a Licensed...
Alarm Receiving Center (ARC) -
A center that receives information from alarm systems. These centers (also commonly known as central station) are manned...
All-inclusive Rate or Flat Rate -
A monthly or per haul rate that is void of any additional charges/fees such as Administrative, Container Usage, Disposal,...
Area Supervisor or Field Supervisor or Area Captain -
An overhead supervisory position that is not associated with a specific client account – but instead oversees or assists...
Area Vice President or AVP -
This is a field executive position at a security vendor. An AVP is usually responsible for one or more Field Offices in a...
Armed or Armed Officer -
This refers to manned security services where the security officers are equipped with a firearm (gun) while on duty. Typically,...
Auto-Renewal, Evergreen or Rollover Clause -
A contractual provision that automatically extends a contract beyond the initial or current term. Beware—standard waste...
Automatic Replacement Percentage (ARPL) or Inventory Maintenance (IM) -
This is a percent of the inventory that will be charged automatically to the customer each delivery for replacement of a...
Bailer -
A piece of equipment used to compress and form recycled material into bales.
Ballistic Vest or Body Armor or Bulletproof Vest -
A ballistic vest is a piece of equipment worn on the torso that is intended to protect the wearer against bullets and other...
Basis -
Cost difference between Henry Hub (see “Henry Hub (HH)”) and point of reference, or delivery point.
Baton -
This is a handheld defensive weapon that is a cylindrical club made of wood, rubber, plastic, or metal, which can be used...
Bill Rate -
This is the hourly rate charged to a customer by a manned security provider for an hour of labor, by position. It is different...
Billable Overtime -
This is Overtime that is both payable to the security officer at overtime rates AND billable to a client at overtime bill...
Blend -
This is a term associated with garments that are a blend of two or more fabrics. Generally, is it used to describe a 65%...
Body Armor -
See “Ballistic Vest”.
Branch Manager -
This is typically a senior manager position at a security vendor, just below the executive level. A Branch Manager typically...
Branch or Branch Office -
This is a typically a small regional office of a security vendor. Branch offices are usually managed by a Branch Manager...
Branch, Depot or Satellite -
This is a uniform provider location that does not process merchandise. These are typically outposts where clean merchandise...
Bulky Waste -
Large items of municipal solid waste such as appliances, furniture, large auto parts, tree stumps etc., which cannot be handled...
Bulletproof Vest -
See “Ballistic Vest”.
Capacity -
How much maximum instantaneous energy will be needed for operations.
CCTV – Closed Circuit Television -
The use of cameras to transmit a closed signal to a specific end point. The signal is not ‘open’, so it can only be received...
Change Rate -
Contractual pricing based on a change of garments, not the total inventory. I.E. An employee is assigned 11 shirts, but only...
Changes -
This is the number of workdays for a given employee that need to be covered by the uniform program. If an employee works...
Clean-Out -
A treatment designed to remove all pests from a facility, usually done at the onset of a new account start up, and which...
Client Service Manager (CSM) -
See “District Manager”.
Closed Site -
A location that is entirely surrounded by a barrier and by a CCTV system covering all areas. The barriers must be secure,...
Cloth Roll Towel (CRT) or Long Continuous Towel (LCT) -
These are cloth towels typically used to dry hands in the restroom of a manufacturing environment.
Collection -
The process of picking up waste from residences, businesses, loading them into a vehicle, and transporting them to a processing...
Commodity -
The physical electrons or methane molecules.
Commodity -
A waste stream that has some recycling market value.
Commodity Rebate -
Monies refunded to a customer based on the value of the recyclable materials recovered.
Composting -
The controlled, organic digestion of materials such as grass clippings, food wastes, and lawn debris.
Construction and Demolition Waste -
Waste that is primarily received from construction sites. Some examples of C&D waste include concrete, drywall, rebar,...
Consumer Price Index (CPI) -
This is a public index produced by the Federal Bureau of Labor statistics relating to inflation. Beware: standard waste agreements...
Container Service or Container Use Fees -
A hauler-added fee or surcharge represented by vendors as reimbursement for their container ownership and maintenance ac...
Cotton -
This term is generally used to describe a garment that is 100% cotton. These uniforms are used in a heavy manufacturing environment,...
Cubic Footage -
Calculated as length X width X height, this calculation is used to determine volume to be treated for foggings and fumig...
Cubic Yard (CY) -
Measurement (length X width X height) frequently used to for waste volume and/or container size.
Customer Owned Good (COG) or Not Our Goods (NOG) -
These are items the customer owns and turn in to the uniform company for cleaning. Charges for cleaning COG or NOG products...
Damage -
See “Abuse.”
Defoliating -
Killing or artificially accelerating the drying of plant tissues, with or without causing abscission.
Depot -
See “Branch.”
Deregulated Market -
Open market; able to “shop” commodity.
Detector -
Part of an intrusion detection system, a detector recognizes an incident or event on a site. A detector does not record footage...
Device -
Any trap or tool used to capture or track movement of a pest, e.g., snap traps, glue boards, light traps, etc.
Digital Key/Key Fob/Fob -
This is a portable device used by security installers and integrators to ‘set’ or ‘unset’ a security system or remotely...
Digital Video Recorder (DVR) or Network Video Recorder (NVR) -
Both act as a video recorder and central point for CCTV systems.
Direct Sale Products -
These are items purchased outright—and not rented—by the customer.
Disposal Fee -
A fee charged to the customers at a landfill or transfer station, usually associated with roll-off activities.
District Manager (DM) or Client Service Manager (CSM) - Security & Guard -
This is an operations position within a security vendor’s structure that is responsible for managing all aspects of service...
District Manager (DM) or Route Manager (RM) - Waste & Recycling -
This is the direct supervisor of the employees who perform the actual hauling activities.
District Manager (DM), Route Manager (RM) or Service Manager (SM) - Uniform Rental -
This is the direct supervisor of the delivery personnel for the uniform provider.
Driver, Route Sales Representative (RSR) or Service Sales Representative (SSR) -
This is the person that makes the weekly deliveries to the customer and is generally responsible for servicing the accou...
Drum -
A container or a barrel (typically mild steel or plastic) in which special or hazardous waste is stored.
Emblem -
This is the common term for a name tag or a company logo that is sewn on the chest of uniforms.
Emblem Charge -
These are the fees assessed to purchase and apply name tags (name emblems) or company logo’s (company emblem.
End User/Customer/Client -
An individual or company who makes use of the services provided by security provider. They will have entered into a contractual...
Environmental Charge - Waste & Recycling -
A vendor-added fee or surcharge not sanctioned by any governmental agency. Waste disposal vendors frequently represent this...
Environmental Charge, Fuel Surcharge, Service Charge or Wastewater Charge - Uniform Rental -
These are various fees assessed by uniform providers to cover items such as gas, utilities and wastewater fluctuations. This...
Event -
In an alarm-monitoring scenario, an “Event” starts when an operator answers an alarm. One event may contain many alarms...
Evergreen Clause -
See “Auto-Renewal”
Evergreen, Auto-renewal, or Rollover clause -
This is a clause in the agreement that can automatically extend a contract beyond the initial end date. Beware—standard...
Exchanges or Size Changes -
This is a request from a uniform wearer to change the size, color or style of existing garments. It requires the uniform...
Extra Pickup (XPU) -
Extra pickup of a regularly scheduled container (over and above the scheduled frequency).
Extra Yardage -
Extra waste picked up outside the container and charged by the estimated quantity of cubic yardage, as determined by the...
Facilities Services Products (FS) -
These are products such as mats, mops, shop towels and other products supplier by uniform vendors which are not garments...
False Alert or False Alarm -
A false alert is when an alarm condition is raised but the condition is cancelled by the remote alarm receiving center. A...
Field Office -
A larger main regional office of a security vendor. Field offices are usually managed either by a General Manager or an Area...
Fixed Price -
Same cost for every unit of electricity or natural gas. Some or all elements (commodity, transmission, compliance, etc.)...
Flame-Resistant Clothing (FRC) or Flame-Resistant Garment (FRG) -
This is a request from a uniform wearer to change the size, color or style of existing garments. It requires the uniform...
Flat Rate - Uniform Rental -
This is a flat fee assessed for a particular inventory of clothing. If a contract calls for a change rate of $1.00 and an...
Flat Rate - Waste & Recycling -
See “All-inclusive Rate”
Flow Control -
Laws and ordinances used to direct solid waste to a certain facility for disposal.
FLSA -
This stands for Fair Labor Standards Act, which is a United States labor law that created the right to a minimum wage, and...
Fogging -
A space treatment intended to kill insects or spiders on contact but which does not penetrate walls and packaging.
Foot Patrol -
This is a walking route that a security officer would take during his/her shift to check places of interest, concern, or...
Franchise Area -
A defined and restricted area where the solid waste activities and pricing are controlled by a municipal body. Customers...
Front-End Load (FEL) -
The most common type of vehicle and container combination in which waste is dumped into the top front area of the truck as...
FSMA -
Food Safety Modernization Act. FSMA shifted the focus from responding to foodborne illnesses to preventing them and impacts...
Fuel Surcharge - Uniform Rental -
See “Environmental Charge.”
Fuel Surcharge - Waste & Recycling -
A hauler-added fee or surcharge not sanctioned by any governmental agency. Waste haulers typically tie this charge to the...
Fumigation -
A space treatment using deadly gas to penetrate walls and packaging in order to kill any and all insects that may be located...
Functional Camera or PTZ -
Functional cameras are very important for the remote monitoring station or SOC as they allow operators to pan, tilt, and...
Fungicide -
Any substance that kills fungi or inhibits the growth or reproduction of spores.
Fungus/Fungi -
Any member of the group of eukaryotic organisms that includes unicellular microorganisms such as yeasts and molds, as well...
General Manager (GM) - Security & Guard -
This is an executive position – typically the most junior executive level in a security vendor’s hierarchy. A General...
General Manager (GM) - Uniform Rental -
This individual is typically the head of the supplier’s processing operation and is the supervisor of the managers who...
General Manager (GM) - Waste & Recycling -
This individual is typically the supervisor of the managers who oversee the service personnel and the administrative functions...
GFSI -
Global Food Safety Initiative. GFSI sets the standard for food safety worldwide and is the governing body that certifies...
GSOC -
Stands for Global Security Operations Center. Typically pronounced “JEE-sock”. See “SOC.”
Guard -
See “Security Officer.”
Guard Card or Guard License or License -
In most U.S. states, a security officer must acquire and maintain a license from the state or county in which they live or...
Guard Tour or “Tour” -
This is a predefined patrol route that a security officer is expected to perform at least once (but usually multiple times)...
Guard Tour System -
This is typically an electronic, handheld device or smartphone app that allows a security guard to scan points along a predetermined...
Hauling Fee -
A fee charged to roll-off accounts, calculated based on the amount of time it takes to pick up roll-off container(s) or compactor(s),...
Hazardous Waste (HW) -
Manifested waste materials such as harmful liquids, powders or solids that must be treated to make them inert, and which...
Hedging -
The act of fixing all or a portion of electricity or natural gas consumption.
Henry Hub (HH) -
The most liquid natural gas trading hub in the US, serving as a benchmark for natural gas prices around the world.
Hours per Week (or HPW) -
This refers to Hours per Week of security services, which means the total number of billable labor hours provided by security...
Household Hazardous Waste (HHW) -
Small quantities of materials such as paint, pesticides, herbicides and flammables used in common everyday applications,...
ID Tape -
This is a tag pressed onto the garment which identifies the route number, the account number and the employee number.
In the Rate(s) or In-Rate -
This refers to any Non-Labor charges that are included in the overall hourly Bill Rate for security services. These charges...
Incident -
An incident is not the same as an alarm. An incident is when footage or alarm data signifies to the security operator that...
Index -
Floating, market-based rate driven by supply and demand.
Insect Light Traps (ILTs) -
The light traps that are installed on the inside of a facility to attract insects and catch them on glue boards.
Insects -
A class of invertebrates within the arthropod phylum that have a chitinous exoskeleton, a three-part body (head, thorax and...
Installer/Integrator/Maintainer -
An individual or company responsible for installing a security system. In most instances the installer will also be responsible...
Integrated Pest Management (IPM) -
An ecosystem-based strategy that focuses on long-term prevention of pests or their damage through a combination of techniques...
Inventory Maintenance (IM) -
See “Automatic Replacement Percentage.”
Investor-Owned Utility (IOU) -
Vertically-integrated, for-profit entities that own and generate power, transmit the electricity once it is generated, and...
IP Camera -
An Internet Protocol (IP) security camera is a digital camera that can send and receive data via a computer network and the...
Item Code -
This is an alpha numeric code that identifies the rental or direct sale item.
Keyholder -
Individual(s) or a company authorized by the client/end user/customer to be contacted by the remote monitoring station or...
Kilowatt (KW) -
Maximum instantaneous power draw over 15-, 30- or 60-minute period.
Kilowatt-hour (kWh) -
Electricity unit of measurement. 1 kilowatt-hour = 1 kilowatt of electricity consumed for one hour.
KPI or Key Performance Indicator(s) -
KPIs are measurable expectations written into contract documentation that are intended to hold security vendors accountable...
Labor or Labor Rate(s) -
Labor rates are the charges billed to a customer that are directly related to hourly labor performed by security personnel....
Landfill (or “Dump”) -
A low area of land that is built up from deposits of solid refuse in layers covered by soil.
Lease Program -
This program is designed to provide merchandise to a customer that does not wish to have a cleaning service but also does...
Least-Toxic Alternatives -
Pesticides are ranked by toxicity level to humans, mammals, and beneficial organisms. The least-toxic alternative pesticide(s)...
License -
See “Guard Card”.
Licensee -
A pest control professional who is licensed by his/her state’s Department of Agriculture and is the responsible party under...
Linear Footage -
Measurement used to calculate exterior footage for termite or power spray treatments. Linear Footage is the straight-line...
Liquidated Damages - Uniform Rental -
This is a payment of an agreed upon sum of money as damages for breaching a contract. Beware: liquidated damages in standard...
Liquidated Damages - Waste & Recycling -
This is a payment of an agreed upon sum of money as damages for breaching a service agreement. Beware–standard waste...
Local Distribution Company (LDC) -
Entity which owns and operates the distribution system of poles, wires and/or pipes. LDCs themselves are always regulated,...
Lock Bar -
An optional feature of front-load containers that allows a customer to lock the container. When the container is raised up...
Long Continuous Towel (LCT) -
See “Continuous Roll Towel.”
Loss Charges -
These are charges for merchandise that was lost by the customer. This is another revenue stream for uniform providers and...
Manned Security -
When security guards are employed to be physically present at a site. This is different from remote monitoring or alarm monitoring,...
Margin -
This is the difference between cost incurred by a security vendor for an item or service and the amount that vendor bills...
Mark-up or Markup or Mark-up Percentage -
This is a charge or fee, usually determined as a percentage that is billed above the base cost of either Labor or Non-Labor....
Material Recycling Facility (MRF) -
A facility where recyclable commodities are dumped, sorted, bailed and marketed for reuse.
Mating Disruption -
Lures containing certain sex pheromones placed strategically around the interior of a facility to prevent insects from finding...
Methane -
A gas byproduct generated through natural decomposition of solid waste. In landfills, this gas is accumulated and either...
Missed Pick-up (MPU) -
Normally scheduled service that has been missed.
Monitoring Platform -
The software suite an operator will use to provide monitoring for a site – usually one specifically for CCTV monitoring...
Monitors -
Typically glue boards which capture rodents or insects and are placed temporarily, if and when a pest issue is suspected...
Monthly Container Yards (MCY) -
Unit of billing calculation that identifies the monthly amount of container capacity (i.e. 1-4yd X 3 services per week X...
Municipal Solid Waste (MSW) -
Typical non-hazardous waste that is disposed of at any Sanitary Landfill, Subtitle D Landfill or Transfer Station.
NBOT or UBOT -
Non-Billable Overtime or NBOT (sometimes pronounced “EN-bot”) is overtime that must be paid to a security officer for...
Non-Billable Overtime -
See “NBOT”, above.
Non-Labor or Non-Labor Charges -
These are charges billed by a security company for anything that is not directly related to hourly labor. Typical non-labor...
Not Our Goods (NOG) -
See “Customer Owned Goods.”
Nuisance Alarm -
An alarm received by a remote monitoring station or SOC, the cause of which cannot be identified and is thus filtered out....
OC Spray or Pepper Spray -
OC stands for “oleoresin capsicum”, which is a compound that causes irritation to the eyes, nose, and throat. OC spray...
Officer -
See “Security Officer.”
Old Corrugated Cardboard (OCC) -
Box or packing material which has two outer layers enclosing a corrugated piece of cardboard. This waste stream generally...
Open Market Area -
An area where waste service customers are free to select any vendor and negotiate services and pricing without municipal...
Open Site -
These may be premises that do not have a full and secure barrier around the site’s perimeter. For example, business parks...
Operations Manager -
This position typically reports to a District Manager or Client Service Manager and handles most or all of the scheduling...
Operator Node, or Station, or Desk -
A desked area from which a security operator works. This area may include monitors to observe CCTV footage, computer terminals,...
Outside the Rate -
See “Pass-Through”.
Oversize, Special Size or Undersize Garment Charge -
Extra charge for garments that are not standard stock sizes. I.E. a 58×30 pant or a 6XLL shirt.
Overtime -
Under the terms of the FLSA, if a security officer works more than 40 hours in a single workweek, he/she is eligible to be...
Pass-Through or Pass-Through Charge(s) -
These are generally Non-Labor Charges that are billed to a client in addition to the regular labor rate (instead of being...
Patrol -
This refers to a route that a security officer would take during his/her shift to check paces of interest, concern, or vulnerability....
Pepper Spray -
See “OC Spray”.
Peripheral Charges - Uniform Rental -
These are fees outside of standard rental. They include loss, damage, prep, emblem, etc. These create the largest variance...
Peripheral Charges - Waste & Recycling -
These are fees outside of standard base service rates. These fees represent the largest variance and potential increase to...
Personal Protective Equipment (PPE) - Pest Control -
PPE specific to the pest control industry includes apparel and devices worn or used to minimize human contact with pesticides...
Personal Protective Equipment (PPE) - Security & Guard -
These are items provided to an employee to satisfy safety standards in a particular environment. Examples are safety glasses,...
Pest -
Organisms that damage or interfere with desirable plants in our fields and orchards, landscapes, or wild lands, or damage...
Pesticides -
Any substance or mixture intended to be used for defoliating plants, regulating plant growth, or for preventing, destroying,...
Pheromone Trap -
Traps that contain a lure with a pheromone or scent that an insect would be attracted to. Insects are caught on a glue board...
Plant or Processing Facility -
This is the location where rental merchandise is cleaned and returned to the service representative for delivery.
Power Spray -
A liquid treatment performed to the exterior of a facility using a truck mounted power rig which delivers a large volume...
PPE -
See “Personal Protective Equipment”.
Price Increase -
This is an increase to the hourly bill rates invoiced to a customer as part of a service agreement. Price Increases are typically...
PTZ -
See “Functional Camera”.
QBR or Quarterly Business Review -
This is presentation given by a security vendor on a quarterly basis to a specific client that is intended to be a summary...
Rear-End Load (REL) -
The 2nd most common type of vehicle and container combination, with REL vehicles waste is dumped into the back of the truck...
Recyclable Material Offset -
Hauler invoice item that refers to a rebate or charge corresponding with the current market value of the recyclable mate...
Recyclables (RECY) -
Materials such as glass, plastic, aluminum, cardboard or paper that can be reused or converted to new stock material for/by...
Regional Transmission Operator (RTO) -
Entity responsible for overseeing high-voltage transmission and coordination of the electricity grid, and manager of the...
Regulated Market -
Closed market; commodity supplied and delivered by a Local Distribution Company (see “Local Distribution Company”). Conversely,...
Relief Officer -
This is an officer who is assigned to arrive at the end of another officer’s shift – to relieve them of their duties...
Remote Monitoring Station -
Synonymous with Alarm Receiving Center (ARC) and Security Operations Center (SOC), this is a location that monitors signals...
Remote Video Response -
An action completed at a remote video response center. Remote video response is when an intruder or environmental disturbance...
Rental Program -
This most-common program includes full cleaning services, repairs, size changes and upgrading of uniforms throughout a multi-year...
Repairs -
This is typically associated with mending of garments. I.E. sewing on buttons, patching, repairing belt loops and/or fixing...
Replacement -
This is a term associated with removal of product that does not meet industry or customer standards and is replaced with...
RFP or Request for Proposal -
A solicitation sent out by a client to potential security vendors, asking them to provide written bids or proposals for security...
Rodent -
The largest group of non-flying mammals which includes mice, rats, hamsters, guinea pigs, beavers, muskrats, porcupines,...
Rodent Bait Stations (RBSs) -
Bait boxes placed around the exterior of the facility, typically 150 to 200 feet apart. RBSs are intended to attract rodents...
Roll-Off (ROL or R/O) -
The 3rd most common type of vehicle and container combination, roll-off systems are used for large quantity waste applications...
Rollover Clause -
See “Auto-Renewal”
Route Manager (RM) -
See “District Manager.”
Route Sales Representative (RSR) -
See “Driver.”
Ruin -
See “Abuse.”
Safety Data Sheet (SDS) -
The (SDS) or Safety Data Sheets accompanies the product label and provides the following: Identification: for the product...
Satellite -
See “Branch.”
Satellite or Satellite Office -
This is a typically the smallest local office of a manned security vendor. A satellite office usually has minimal or no permanent...
Schedule or Security Schedule -
In a manned security environment, this refers to the overall shift structure and work hours for all the security officers...
Scope of Work or Statement of Work (SOW) -
This is a portion of a contract document, sometimes added as an Amendment, that describes the extent of the security services...
Scrap -
Materials, usually metal, discarded from manufacturing operations that may be suitable for reprocessing.
Security Officer (SO) or Officer or Security Guard (SG) or Security Professional (SP) or Guard -
These are all terms used to describe employees of a manned security vendor who act in a protective capacity, providing physical...
Security Operator or SOC Operator -
A security operator is an employee of the remote monitoring station or SOC who monitors the operator nodes during a day or...
Security System -
A system that aims to protect a site from threats to the site. This system can be a connected network of cameras, audio output...
Service Charge -
See “Environmental Charge.”
Service Manager (SM) -
See “District Manager.”
Service Sales Representative (SSR) -
See “Driver.”
Shift Differential -
This is additional pay (above a typical pay rate) offered by a security vendor for shifts that are considered less desirable,...
Shortage -
This is a lack of merchandise causing a customer to run out before the next scheduled delivery, i.e., an employee turns in...
Site Owner -
The individual who occupies a site, who is not necessarily contracted into the remote monitoring agreement unless they are...
Size Changes -
See “Exchanges.”
SLA or Service Level Agreement(s) -
SLAs are measurable expectations written into contract documentation that are intended to hold security vendors accountable...
Sludge -
A semi-solid residue from air and/or water treatment processes, usually related to special or hazardous waste streams.
SOC or Security Operations Center -
Alternatively pronounced “sock” or “S.O.C.”, this is a facility staffed by a security vendor that provides communications...
Special Size Charge -
See “Oversize.”
Special Waste (SPW) -
Manifested waste materials such as asbestos, contaminated soil, filter cake, etc. that are disposed of at some but not all...
Spray Adjuvant -
Any wetting agent, spreading agent, deposit builder, adhesive, emulsifying agent, deflocculating agent, water modifier, or...
Square Feet -
The measurement of length X width, typically used to calculate broadcast treatments like lawns or athletic fields.
Tactical Vest -
See “Ballistic Vest”.
Target Pest -
The specific Pest you have identified and plan to treat for.
Taser™ -
This is the brand name of a hand-held, non-lethal weapon that can be used to electrically stun or incapacitate an assailant....
Therm -
Natural gas unit of measurement.
Threshold Level -
The maximum pest population tolerated before additional pest control measures are implemented.
Time of Use (TOU) -
Determining factor in pricing, generally broken down into on-peak, mid-peak, and off-peak periods.
Tipping Fee -
A fee paid by anyone disposing of waste at a landfill or transfer station. Usually billed in ton units.
Toter -
Another term for a small plastic waste container on wheels.
Tour -
See “Guard Tour”.
Transfer Station -
Facilities where MSW is unloaded from collection vehicles and briefly held while it is reloaded onto larger, long-distance...
UBOT -
See “NBOT”.
Unarmed or Unarmed Officer -
This refers to manned security services where the security officers do not carry or use a firearm. In some cases, the term...
Undersize Charge -
See “Oversize.”
Uniform or Security Officer Uniform -
This is the uniform (shirt, pants, shoes, jacket, etc.) that a security officer wears while on-duty. Security officer uniforms...
Vehicular Patrol -
This is a driving route that a security officer would take during his/her shift to check places of interest, concern, or...
Video Analytics -
Software that automatically detects intruders or unusual activity by interpreting movement and other variables. The software...
Video Motion Detection (VMD) -
Not to be confused with video analytics. Video motion detection uses the camera’s image to identify alarms, as does video...
Visually Confirmed/Verified -
When an individual, normally located remotely and at a remote video response center, confirms the cause of an alarm by viewing...
Wage Rate -
This is the amount of money that a security officer earns for every hour he/she works. Wage rates can vary significantly...
Waste-to-Energy Facility -
A facility where waste or decomposed waste is used to create an energy source, frequently using waste incinerators or landfill...
Wastewater Charge -
See “Environmental Charge.”
Weed -
Any plant in an unwanted place. (a) Broadleaf weed is a dicot plant (two or more leaves). (b) Grassy weed is a monocot plant...
White Office Paper (WOP) -
General business paper in shredded or un-shredded form. This waste stream generally has some value at market.
Wood Waste (WW) -
Items like pallets, crates, sawdust and other related wood products. This waste stream generally has some value at marke...