The Winning Playbook for Complex Indirect Spend Management: Lessons from White Cap’s Decentralized Enterprise
Procurement leaders know the pain: indirect categories like facilities, waste, and uniforms often slip through the cracks—especially in multi-location, acquisition-heavy organizations. White Cap, a national distributor, shares how it built a scalable system to manage high-maintenance, low-visibility spend across its decentralized footprint. From triaging categories by “maintenance vs. visibility” to combining tech, expertise, and continuous management, this playbook shows how to turn good contracts into good deals—and keep them that way.
