Who We Are

Managed costs. Measurable savings.

Since 2002, the industry experts at Fine Tune have been partnering with companies to source, negotiate, manage and audit certain “nuisance” expense programs. Today, with companies stretched thin and fewer people taking on greater workloads, aligning with Fine Tune is even more essential.

We start with effective sourcing and line-by-line contract negotiation. Then we dedicate the necessary time and resources to perform regular audits and provide ongoing management. This time commitment is critical to flesh out the “unknown unknowns,” ensuring that hidden costs are found, and negotiated savings are realized. Our proprietary auditing software monitors our clients’ invoices to make sure every last charge incurred is in adherence with the implemented agreements.

Our Mission

To add lasting value for our clients by deploying our world-class expertise with honesty, dedication, and vigilance.

"Partnering with Fine Tune was a no-brainer for me. My uniform and trash program costs have been cut by close to 40% and I hardly lifted a finger."
Adam FullerExpress Oil Change
See Client Testimonials

No up-front costs. No additional fees. No kidding.

At Fine Tune, we are compensated only via shared hard-dollar savings after the savings have been realized. It’s that simple: no additional fees, no creative definitions of savings, and no risk. Partnering with Fine Tune means you are aligning your business with industry experts with the incentive to reduce your costs.

Realize the benefits of an affiliation with Fine Tune and provide your firm with a unique advantage. Our industry knowledge, dedicated program management, and proprietary auditing technology all combine to form the ideal solution for managing “nuisance” expenses.

National Presence

Fine Tune works for clients across the United States and Canada.
We manage some of the largest uniform and waste disposal accounts in the country.

Meet Our Leadership

Rich Ham
Matt Smith
Executive Vice President & CFO
Brian Gamble
Ben Miller
Chief Information Officer
Lindsay Call
Vice President of Operations & GM
Richard Young
Vice President of Marketing
Angie Claeys
Vice President of Uniform Services
Curtis Hill
Vice President of Waste Services
Keith Robinson
Vice President of Pest Control Services
Alissa Heiland
Director of Uniform Services
Chad Roeder
Director of Waste & Recycling Services
Jason Marchant
Director of Account Management

Our Vision

The vision behind Fine Tune revolves around the notion that certain expenses, when optimally managed, are best taken off of your peoples’ plates – and placed in the hands of industry experts. These expenses – which we call “nuisance” expenses – do not typically represent a high monetary priority, but they divert valuable resources from mission-critical areas and gobble up profits while they go unmanaged or mismanaged.

Fine Tune represents a strategy proven not only to produce substantial cost savings for our clients, but also enhance the effectiveness of their people by enabling them to focus their time and efforts on more important matters.

At Fine Tune, we employ our industry expertise to execute more cost-effective programs through effective assessment, sourcing, implementation and management strategies. And perhaps the biggest advantage of all, we’re a truly dedicated solution. This dedicated focus is essential to effective management of the categories we target. We take the time to do it right, enabling our clients to focus on their main priorities.

Our History

We started our firm on February 1, 2002. Like so many American businesses, Fine Tune’s beginnings were humble. Our founder, Rich Ham, “opened the doors” working out of a basement with a payroll of two. But within months, it became clear that Fine Tune’s offering – management of uniform and facility services programs – was addressing a real need. Fine Tune steadily added small and mid-sized clients through the early years.

In 2008, responding to demand from its growing client base, Fine Tune launched a secondary service offering – targeting the waste disposal industry with the same dedicated approach and shared savings model it had always utilized. With this two-pronged offering targeting a pair of notorious “nuisance” expenses, Fine Tune’s growth accelerated rapidly.

By 2010, Fine Tune had reached full national coverage–with clients in all 50 states, Canada and Puerto Rico. A growing roster of Fortune 1000 accounts continued to spur the firm’s growth, and by 2011-2012, industry-leading senior executives—like current VP of Uniform Services, Brian Gamble, and VP of Waste Services, Curtis Hill—were leaving behind their industry positions for the opportunity to join the Fine Tune team.

Still active in the community where the business was founded, Fine Tune has become the largest employer of interns from Indiana University’s Kelley School of Business and a lead sponsor for the school’s Global Sales Workshop. In Bloomington, Fine Tune is an active supporter of the Riley Children’s Hospital’s IU Dance Marathon, the Downtown Bloomington Recycling Center, Eco-Heroes, and the Lotus World Music Festival.