National Account Manager – Waste & Recycling Services

Full Time

Job Overview

Fine Tune is recruiting for a National Account Manager to join our Waste and Recycling Services team. This position will report to our VP of Waste and Recycling Services. When Fine Tune negotiates and implements a new Waste and Recycling agreement on behalf of our clients, our National Accounts team ensures they get what they signed up for. This role will be responsible for managing approximately $1.5M in client supplier spend.

Responsibilities and Duties

  • Manage the lifecycle of a Fine Tune client, to include data gathering, implementation, and ongoing client interaction.
  • Ensure stated savings projections are met and identify the cause of any discrepancies.
  • Identify new opportunities to drive savings for our clients which increases revenue to Fine Tune.
  • Track credits, tasks, and other relevant data points in our CRM and other online platforms.
  • Respond to client service issues and address questions.
  • Assist in client renewals and client expansions into other service offerings.
  • Report overcharges/non-compliance to suppliers on behalf of our clients and follow up until such corrections occur.
  • Perform other job-related duties as assigned.


  • Bachelor’s degree or 5+ years of relevant work experience with a proven track record
  • 5+ years of intermediate-level Excel experience
  • Excellent verbal and written communication skills
  • Ability to develop and present business cases to client
  • Project manage all phases of a client engagement
  • Strong critical thinking skills
  • Detail-oriented and organized
  • Ability to work remotely in a space free from distractions
  • Accountable to yourself and your teammates


  • Health/dental/vision/life/disability insurance
  • Health plan includes HSA and FSA plans
  • Paid time off and paid holidays
  • 401K with employer match
  • Competitive salary with commission opportunities
  • 40-50 hours/week

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