National Account Manager – Waste & Recycling Services
Fine Tune is recruiting for a National Account Manager to join our Waste and Recycling Services team. This position will report to our VP of Waste and Recycling Services. When Fine Tune negotiates and implements a new Waste and Recycling agreement on behalf of our clients, our National Accounts team ensures they get what they signed up for. This role will be responsible for managing approximately $1.5M in client supplier spend.
Responsibilities and Duties
- Manage the lifecycle of a Fine Tune client, to include data gathering, implementation, and ongoing client interaction.
- Ensure stated savings projections are met and identify the cause of any discrepancies.
- Identify new opportunities to drive savings for our clients which increases revenue to Fine Tune.
- Track credits, tasks, and other relevant data points in our CRM and other online platforms.
- Respond to client service issues and address questions.
- Assist in client renewals and client expansions into other service offerings.
- Report overcharges/non-compliance to suppliers on behalf of our clients and follow up until such corrections occur.
- Perform other job-related duties as assigned.
- Bachelor’s degree or 5+ years of relevant work experience with a proven track record
- 5+ years of intermediate-level Excel experience
- Excellent verbal and written communication skills
- Ability to develop and present business cases to client
- Project manage all phases of a client engagement
- Strong critical thinking skills
- Detail-oriented and organized
- Ability to work remotely in a space free from distractions
- Accountable to yourself and your teammates
- Health/dental/vision/life/disability insurance
- Health plan includes HSA and FSA plans
- Paid time off and paid holidays
- 401K with employer match
- Competitive salary with commission opportunities
- 40-50 hours/week