Fine Tune

Job Overview

Fine Tune is recruiting for a National Account Manager to join our Uniform and Facility Services team. When Fine Tune negotiates and implements a new uniform and facility service agreement on behalf of our clients, our National Accounts team ensures they get what they signed up for. This role will be responsible for managing approximately $19M in client supplier spend and will report to our VP of Uniform and Facility Services. This fully remote role requires US residency.

Responsibilities and Duties

• Manage the life cycle of a Fine Tune client, to include data gathering, implementation, and on-going client interaction
• Ensure stated savings projections are met and identify the cause of any discrepancies
• Identify new opportunities to drive savings for our clients which increases revenue to Fine Tune
• Track credits, tasks, and other relevant data points in our CRM and other online platforms
• Respond to client service issues and address questions
• Assist in client renewals and client expansions into other service offerings
• Report overcharges/non-compliance to suppliers on behalf of our clients and follow up until such corrections occur
• Perform other job-related duties as assigned

Qualifications

• Bachelor’s degree or 5+ years of relevant work experience with a proven track record
• 5+ years of intermediate-level Excel experience
• Excellent verbal and written communication skills
• Ability to develop and present business cases to client
• Project manage all phases of a client engagement
• Strong critical thinking skills
• Detail-oriented and organized
• Ability to work remotely in a space free from distractions
• Accountable to yourself and your teammates

Benefits

• Health/dental/vision/life/disability insurance
• Health plan includes HSA and FSA options
• Paid time off and paid holidays
• 401K with employer match
• Competitive salary with significant bonus opportunities
• 40-50 hours/week