Managed costs. Measurable savings.

Since 2002, the industry experts at Fine Tune have been partnering with companies to source, negotiate, manage and audit certain “nuisance” expense programs. Today, with companies stretched thin and fewer people taking on greater workloads, aligning with Fine Tune is even more essential.

We start with effective sourcing and line-by-line contract negotiation. Then we dedicate the necessary time and resources to perform regular audits and provide ongoing management. This time commitment is critical to flesh out the “unknown unknowns,” ensuring that hidden costs are found, and negotiated savings are realized. Our proprietary auditing software monitors our clients’ invoices to make sure every last charge incurred is in adherence with the implemented agreements.

"Partnering with Fine Tune was a no-brainer for me. My uniform and trash program costs have been cut by close to 40% and I hardly lifted a finger."
Adam FullerExpress Oil Change
See Client Testimonials

No up-front costs. No additional fees. No kidding.

At Fine Tune, we are compensated only via shared hard-dollar savings after the savings have been realized. It’s that simple: no additional fees, no creative definitions of savings, and no risk. Partnering with Fine Tune means you are aligning your business with industry experts with the incentive to reduce your costs.

Realize the benefits of an affiliation with Fine Tune and provide your firm with a unique advantage. Our industry knowledge, dedicated program management, and proprietary auditing technology all combine to form the ideal solution for managing “nuisance” expenses.

National Presence

Fine Tune works for clients across the United States and Canada.
We manage some of the largest uniform and waste disposal accounts in the country.

Meet Our Leadership

Rich Ham
CEO
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Rich Ham

CEO

In early 2002, Rich resigned a position with an industry leading uniform supplier and founded Fine Tune in a basement in Bloomington, IN. He oversees all areas of the business, with a particular focus on the firm’s overall strategic direction. Rich dedicates his time to building and developing our team of “Tuners” and engaging with our major and national clientele.

Brian Gamble
Vice President of Uniform Services
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Brian Gamble

Vice President of Uniform Services

Among the nation’s foremost experts in the uniform and industrial laundering industry, Brian completed his service in the Army and started his career at Aramark Uniform Services in 1993 – loading pallets by day while completing his college degree by night. Twenty years later, after serving as a Route Driver, Route Manager, Branch Manager, Sales Manager, General Manager and Group Manager over a large group of plants and branches, he resigned a position as a Regional Vice President in 2012 to join the Fine Tune team. Today, Brian oversees all aspects of Fine Tune’s offering within the uniform space, and leads the implementation process for our key uniform accounts.

Curtis Hill
Vice President of Waste Services
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Curtis Hill

Vice President of Waste Services

Curtis joined the Fine Tune team in 2011 after a decorated 20-year career in the waste disposal industry. During that time, Curtis had reached the uppermost echelons of that arena, spending 13 years as a Vice President at Waste Management. In that capacity, Curtis held responsibility for all operations and all waste streams, including hazardous waste, in a large Midwestern region, and also ran what was at the time the nation’s largest Material Recovery Facility in Minneapolis. Today, Curtis oversees all aspects of Fine Tune’s waste disposal offering.

Lindsay Call
General Manager
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Lindsay Call

General Manager

Lindsay started at Fine Tune as an intern at Indiana University in early 2005. Upon her graduation, she moved to Fine Tune’s Chicago headquarters in an entry-level position, and has advanced to become an invaluable executive by adding value in nearly all areas of the business during her extended tenure as a “Tuner.” Specifically, Lindsay manages all operations at Fine Tune’s Chicago HQ, manages a host of Fine Tune’s highest priority accounts, and plays an integral role in the development of Fine Tune’s proprietary software.

Ben Miller
Vice President of Operations
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Ben Miller

Vice President of Operations

Ben is a long-time executive “Tuner,” having joined the Fine Tune team in 2005 with a background in information technology. He has deployed this background in leading the oversight and development of Fine Tune’s proprietary auditing, reporting and billing software. Today, his focus is on the role that software plays within Fine Tune’s operational structure. Through the years, though, Ben has brought an entrepreneurial spirit to the Fine Tune team, wearing many hats—from successful Sales Executive to Account Manager for a host of Fine Tune’s major and national accounts. He continues to directly manage a small handful of Fine Tune’s largest client accounts.

Jason Marchant
Director of Sales
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Jason Marchant

Director of Sales

After serving in the US Marine Corps and the US Army Reserves, including a year in Afghanistan, Jason began a successful career in the uniform industry, serving as a Branch Manager and Sales Manager with UniFirst Corporation. Jason resigned his position with UniFirst to join the Fine Tune team in 2013, and today serves as the leader of Fine Tune’s sales apparatus. In this capacity, Jason has played a critical role in building and managing Fine Tune’s team of regional sales executives. He also oversees Fine Tune’s sales support team and prospect database management efforts while assisting with major and national account sales processes.

Our Vision

The vision behind Fine Tune revolves around the notion that certain expenses, when optimally managed, are best taken off of your peoples’ plates – and placed in the hands of industry experts. These expenses – which we call “nuisance” expenses – do not typically represent a high monetary priority, but they divert valuable resources from mission-critical areas and gobble up profits while they go unmanaged or mismanaged.

Fine Tune represents a strategy proven not only to produce substantial cost savings for our clients, but also enhance the effectiveness of their people by enabling them to focus their time and efforts on more important matters.

At Fine Tune, we employ our industry expertise to execute more cost-effective programs through effective assessment, sourcing, implementation and management strategies. And perhaps the biggest advantage of all, we’re a truly dedicated solution. This dedicated focus is essential to effective management of the categories we target. We take the time to do it right, enabling our clients to focus on their main priorities.

Our History

We started our firm on February 1, 2002. Like so many American businesses, Fine Tune’s beginnings were humble. Our founder, Rich Ham, “opened the doors” working out of a basement with a payroll of two. But within months, it became clear that Fine Tune’s offering – management of uniform and facility services programs – was addressing a real need. Fine Tune steadily added small and mid-sized clients through the early years.

In 2008, responding to demand from its growing client base, Fine Tune launched a secondary service offering – targeting the waste disposal industry with the same dedicated approach and shared savings model it had always utilized. With this two-pronged offering targeting a pair of notorious “nuisance” expenses, Fine Tune’s growth accelerated rapidly.

By 2010, Fine Tune had reached full national coverage–with clients in all 50 states, Canada and Puerto Rico. A growing roster of Fortune 1000 accounts continued to spur the firm’s growth, and by 2011-2012, industry-leading senior executives—like current VP of Uniform Services, Brian Gamble, and VP of Waste Services, Curtis Hill—were leaving behind their industry positions for the opportunity to join the Fine Tune team.

Still active it the community where the business was founded, Fine Tune has become the largest employer of interns from Indiana University’s Kelley School of Business and a lead sponsor for the school’s Global Sales Workshop. In Bloomington, Fine Tune is an active supporter of the Riley Children’s Hospital’s IU Dance Marathon, the Downtown Bloomington Recycling Center, Eco-Heroes, and the Lotus World Music Festival.